The Certified Public Manager (CPM) program provides in-depth, comprehensive, competency-based leadership development to middle managers in North Carolina’s state government agencies/universities and local government organizations. A graduate of the CPM program earns the Certified Public Manager™ designation, which is recognized by a National CPM Consortium of over 40 states and public sector entities.
Each year 72 participants are selected by their organizations to enroll in the CPM Program. The CPM Program format is blended, which means that participants complete some courses online. Online courses are supported through in-class application and skill enhancement. Approximately twelve in-class days (80 hours) are required of participants during the CPM Program. . Additionally, 120 hours are required outside the classroom sessions to complete online modules, and pre/post class assignments. Participants also may choose to take additional courses that would add to the online and/or contact days. A CPM Project, which applies and demonstrates the concepts learned to a problem or service improvement opportunity in the participant’s work unit, is also completed over the 16 month Program period.
In June of 1979 an Executive Order established the Governor’s Advisory Committee to guide the design and development of the North Carolina Public Manager Program (PMP). In July 1982 the program became fully operational. With the graduation of the 31st class in 2010, over 2,000 managers have completed the North Carolina CPM Program. In 1988, the National Certified Public Manager Consortium accredited North Carolina’s program to award the Certified Public Manager™ designation.
Nominees are solicited annually from NC state agencies/universities and local government organizations. Specific enrollment information is sent to state agency/university Training Coordinators each Spring to start the process. Each state agency/ university is allocated a number of available slots each class. Participant selection criteria (including the prerequisite training program information) are provided to help in the nomination process. State agencies/universities and local government organizations are responsible for ensuring that their nominated employees meet all criteria for CPM Program enrollment.
NC State government agency/university managers interested in enrolling in the CPM program should contact their agency/university training coordinator for specific details about the CPM selection guidelines.
The selection criteria listed below is valid as of 2/21/11.
To be nominated by their NC state government agency/university or local government organization, managers must fit the following criteria:
Nominees must be North Carolina middle managers in a state agency or constituent institution of The University of North Carolina system, or in a city/county local government organization. This may include UNC faculty members who have middle management responsibilities as a significant portion of their work assignment. The middle manager functions at the level between executive management and the first line supervisor.
The middle management role in state agencies/universities or local government organizations is defined, for purposes of nomination to the Certified Public Manager Program (CPM), as including one or more of the following:
supervising the supervisors of first line employees;
managing a program which has broad impact upon delivery of core services of
the agency/university/organization (e.g., statewide and cross-
agency/departmental impact for state government; city- or county-wide for local
consulting and interacting on a regular basis with executive management.
The design of the CPM Program presupposes that (1) participants have subordinate employees, which requires the middle manager to carry out the managerial functions of supervision and performance management and/or (2) participants provide program management to meet the needs of broad and varied groups of stakeholders/clients, necessitating the middle manager’s exercise of influence at or above their own organizational level.
Prerequisites and Corequisites
The selection criteria listed below is valid as of 2/21/11.
Interaction Management Training that includes 28 hours of skills-based courses covering topics such as: Essentials of Leadership (class & learning lab); Setting Performance Expectations; Reviewing Performance Progress: Managing Performance Problems; Coaching for Success; Coaching for Improvement. Interaction Management training may be completed in on-line and/or classroom format. This is a DDI/EWL course available through your agency or at additional cost through the CPM Program. Completed or scheduled to be completed within 6 months of entering the CPM Program.
The CPM curriculum focuses on developing key leadership competencies through practical application. Instructional strategies include online course work, case analysis, simulations, discussion, exercises, small group work, 360 feedback and reflectionThe following four required modules are each comprised of a 2-1/2 to 3 day classroom session plus extensive pre and post course work.
Management Development Planning Workshop (40+ hours total)
Managing Daily Operations (60+ hours total)
Interacting with Others (60+ hours total)
Strategic Leadership (40 +hours total)
You may review the learning objectives and methods for each of the four core modules by accessing the revised CPM brochure at here.
Each participant is required to complete a project by the end of his/her CPM Program. The purpose of the project is to allow the participant to demonstrate application of learning in developing and implementing a plan of action which is intended to improve the quality of service in the participant’s work unit. The project entails leading an improvement planning team. It is assessed by program faculty and agency personnel.
The current CPM participant registration fee is $1200. Fees are due once enrollment in the program is awarded.
For information about the the Certified Public Manager Program, contact Kathi Parker, program director, by phone 919-733-8333 or by email: click her name