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Reward : Benefits for State Employees : NCFlex Benefits :

  NCFlex Critical Illness Benefit

MetLife (Critical Illness) Contact Information MetLife Logo

MetLife Website MetLife website
Billing & Eligibility Inquiries:

9 am - 6 pm (ET) Mon - Fri
Email: nthomas@lifehelp.com
Claims Inquiries:
8 am - 6 pm (ET) Mon - Fri
Mail Claims to:
Attn: Critical Illness Insurance Dept
PO Box 6120
Scranton PA 18505-9972

Plan Information

Critical Illness Forms:


Resources, Hot Topics, Enrollment Information webpage

NCFlex Benefit Information: For each benefit, you will find Plan Highlights, FAQs, Coverage Certificates, Contact Information, Forms, and HIPAA privacy notices.

Life Events: Should you experience a qualifying event, each life event provides you with information you'll need to know. Life events are specific to each of the benefits offered through NCFlex, as well as, the State Health Plan and State Retirement System. Select from the listing of Life Events to find the information you need.